Privacy Policy

The Nanny Answer adheres to the highest standards in protecting your information, both online and offline. The Nanny Answer respects your privacy. We will never, under any circumstances, disclose your name, email address, contact information or any other information to anyone for marketing purposes or for any other reason. For nannies, we will only disclose the information you have provided to the family whose position you are applying for. At any time you may contact us with any privacy questions or concerns you may have. We strive to ensure the highest level of security and confidentiality.

We employ Secure Socket Layer (SSL) encryption to maintain the security of sensitive data over the Internet. We do not store credit card verification codes in our databases. For safety against identity theft, we do not collect certain identifying information (social security numbers, dates of birth, driver's license numbers) over the Internet, nor do we store that information in our databases, so that in the unlikely event our systems are compromised, there is no highly sensitive data to be stolen. Any requests for identifying information for the use of background checks is conducted over fax machine (a secure data transmission method), and that information is provided directly to our background check service, Intellius, using secure methods. Although no method is completely foolproof, The Nanny Answer takes multiple precautions to protect the safety and confidentiality of personal data.

Our SSL privacy encryption is maintained by RapidSSL through Equifax. Click on the icon below to learn more.


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Welcome Caregiver Agencies

If you are a reputable, highly professional agency, you know that there is no substitute for the personal service, experience, knowledge, professional relationships, and replacement policy you provide.

As you know, a large number of highly discriminating families prefer using full service agencies to find their family's caregiver. We currently provide use of our system to a select group of excellent agencies at an affordable monthly rate. In some cases, we limit access to the do-it-yourself system in the agency's city. In providing use of our system to a caregiver agency, we are less concerned with the size of the agency and more concerned with the quality of their work and their reputation.

If you are interested in using our system, please call Dr. Wycoff at (619) 972-2505, or email her at If we are a good fit, we would be happy to allow you to experience our screening system in your agency at no cost for one month. We think you will be pleased with the results.

For more information, please go to






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Technical Support

Emails to Technical Support will be answered within 24 hours. Please leave a description of the problem and your contact information.

General Support/Hiring Questions

For general hiring questions, help interpreting test results, and general navigation tips, email:


Toll Free: (888) 201-9039

Fax: (858) 724-1435





Dr. Ann Wycoff

Ann Wycoff, Ph.D.

I'd be happy to review your candidates, discuss their personality screen and qualifications, and help you choose the best nanny for your family.


APNA 2010 Conference
Dr. Wycoff spoke at the 2010 Conference of the Association of Premier Nanny Agencies (APNA) on Assessing Personality Traits in Nanny Candidates.